Located within the main campus library, the Titan Dreamers Resource Center (TDRC) at California State University, Fullerton is proud to serve and support undocumented students. Program and workshop offerings are included as part of its mission. Feeling the library could do more to support this vulnerable population, the TDRC librarian liaison expanded research and instruction support of the center through collaboration with the center’s staff and student leads, weekly office hours (a.k.a. “Pop Up Library”), and tailored workshops on various topics. The embedded nature of the liaison role required intensive outreach efforts from the outset. The initial success of outreach and strengthening relationships with staff members was critical to the expansion of supportive interventions. From the beginning and throughout, establishing and maintaining a presence both online and in-person through the center’s email newsletter, signage, word of mouth marketing, an updated LibGuide, and other announcements helped ensure the library’s resources, including librarian intervention, remained visible and accessible. Based upon feedback from attendees at introductory “get to know your librarian” presentations, additional workshops on finding peer-reviewed sources and government resources were given. Ultimately, these initial and ongoing efforts have helped lay the groundwork for consistent and well-attended workshops on various topics.
After attending this poster session, attendees will acquire a greater understanding of how to support vulnerable student populations through embedded librarianship, expand workshop offerings outside the traditional one-shot classroom setting, and maintain a proactive service model to meet specific needs.